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Published June 18, 2010, 07:54 PM

Where To Get Emergency Information.

Public Information Officials say it seems that customers with digital cable are not getting anything on channel 19 and are working to fix the problem.

An update to a story we brought you earlier this week about channel 19 and where to watch in emergency situations.

There are still some issues with the signal coming through to certain customers.

The Public Information Center says once people in the Grand Forks area see the crawl at the bottom of the television screen they are told to tune into channel 19 for more information.

Public Information Officials say it seems that customers with digital cable are not getting anything on this channel and they are working with the cable company and the National Weather Service to fix the problem.

"The digital signal when the E.A.S. is activated, it's supposed to freeze programming just for a few seconds and then allow customers to turn to whatever channel they are instructed to turn to which in Grand Forks is channel 19." said communications specialist John Bernstrom,"What it's doing is freezing the programming much longer than just a few seconds and then when the programming is unfrozen the message in Grand Forks on channel 19 is gone."

Bernstrom says until they work out all the issues with the signal, the emergency alert system can be heard on your local radio station.

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