When Amtrak unveils the first of 70 new locomotives Monday at a plant in California, it will mark what the national passenger railroad service hopes will be a new era of better reliability, streamlined maintenance and better energy efficiency.
Robert Hill's mind keeps returning to one image from the smoke-filled Amtrak passenger car: the elderly woman he tried, again and again, to coax down from the upper deck after he escaped the burning train.
"I was telling her to jump out the window, but she never did, and she went out of sight," said Hill.
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